Job Title:Bakery Manager
- Full-time
- Benin City, Nigeria
Job Overview
The Bakery Manager will oversee the daily production, staff management, inventory control,
customer service, and quality assurance of all bakery operations. This role requires a hands-on
leader with deep knowledge of bakery production, team coordination, and food safety standards.
Key Responsibilities
- Supervise and coordinate all daily bakery activities, including production, packaging, and customer service.
- Ensure the consistent quality, freshness, and presentation of all baked goods.
- Develop new recipes and seasonal menu items in collaboration with the head baker or pastry chef.
- Manage a team of bakers, decorators, and support staff scheduling, training, and evaluating performance.
- Oversee inventory management, stock ordering, and supplier relationships to avoid shortages or wastage.
- Ensure compliance with food safety, hygiene, and regulatory standards (e.g., NAFDAC, HACCP).
- Monitor sales, costs, and profitability, and implement cost-control strategies.
- Handle customer feedback and complaints professionally to ensure satisfaction.
- Maintain bakery equipment and coordinate preventive maintenance and repairs.
- Collaborate with marketing and sales to promote the bakery’s products and expand customer base.
Requirements & Qualifications
- Minimum of a Bachelor’s Degree, HND, or OND in Food Technology, Hospitality
Management, Culinary Arts, or a related field. - 4+ years of bakery experience, with at least 2 years in a managerial or supervisory role.
- Strong knowledge of bakery production processes, ingredients, and techniques.
- Good leadership and team management skills.
- Knowledge of food hygiene, health, and safety regulations.
- Good communication, organizational, and time-management skills.
- Experience with inventory software, POS systems, and basic financial reporting.
- Creative mindset with attention to product innovation and customer preferences.